Privacy Policy for Grams of Health

1. Introduction

At Grams of Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

● Visit our website

● Register for classes

● Purchase tickets or vouchers

● Sign up for newsletters or promotions

● Participate in a Dietetic consultation

By using our services or providing your personal information, you consent to the practices described in this policy.

2. What Personal Information We Collect

We may collect personal information about you when you:

● Register or book a class (e.g. name, email, phone)

● Purchase services or products (payment details, address)

● Sign up for communications

● Interact with our website (cookies, usage data)

● Complete feedback, surveys or enquiries

We may also collect sensitive information (e.g. dietary requirements) where you consent to provide it.

3. Health & Sensitive Information (Nutrition Consultations)

As part of providing nutrition and dietetic services, we may collect sensitive health information, including but not limited to:

● Medical history and diagnoses

● Medications and supplements

● Dietary intake and food preferences

● Allergies and intolerances

● Lifestyle, physical activity and health goals

This information is collected with your consent and is necessary to provide safe, appropriate and effective nutrition services.

4. How We Use Your Information

Personal information may be used to:

● Provide and manage our services

● Process registrations and purchases

● Administrate bookings and schedule reminders

● Communicate news, offers, surveys or updates

● Conduct internal analysis and improve our services

● Comply with legal obligations

We will not sell or disclose your personal data to third parties for marketing without your consent.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

● Understand how our website is used

● Improve functionality and performance

You may adjust your browser settings to manage cookies, but this may affect access to certain features.

6. Data Security

We use reasonable security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Data may be stored securely until it is no longer required or permitted by law. Health records are managed in accordance with applicable state and federal health records legislation.

7. Third Party Disclosures

We may share personal information with:

● Service providers (payment processors, IT hosts)

● Authorities where required or permitted by law

We require these parties to protect your information in accordance with applicable data protection laws.

8. Access & Correction

You have the right to:

● Access your personal information held by us

● Request corrections if the information is inaccurate

Contact us using the details below to exercise these rights.

9. Policy Changes

We may update this policy from time to time. We recommend reviewing it periodically. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: info@gramsofhealth.com

Phone: 0430 917 300

Address: 1/229 Tower Street Panania, 2213.